Hotel Eloisa is located in downtown Puerto Vallarta, in the Romantic Zone of the city, 9.4 kilometers (5.8 mi) from the international airport (PVR). The famous Muertos Beach and Puerto Vallarta Boardwalk are half a block from the hotel. The promenade of the Cuale River is only 3 blocks away.

The hotel has 77 guest rooms distributed in five floors, including standard rooms and suites. All accommodations offer basic amenities such as air conditioning or ceiling fan, free wireless internet access, and bathroom with shower. Studios offer an equipped kitchenette, while suites are fitted with a fully-equipped kitchen, a sitting area with two sofas, a dining area, and a balcony.

Hotel Eloisa features two outdoor pools, one on the terrace with panoramic views of the city, and the other one on the main floor. The property includes a Mexican restaurant and a bar, as well as two boutiques, a handicraft shop, and a beauty salon. The hotel offers currency exchange, safe deposit boxes at the front desk, and wireless internet in the lobby. Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.